How to Create a Special Day

In this guide, we will walk through the steps to create a special day using the platform's features.

Step 1: Navigate to Special Dates

• In the navigation bar, click on Special Dates under Dates & Spaces.

Step 2: Create a New Special Day

• In the Special Dates section, click the Create button.

• In the pop-up window, input the name of your special day. For example, "Easter Bank Holiday".

• Click on Pick Emoji to select an emoji.

• In the Date Range field, choose the specific day you want the setting to be active.

Step 3: Configure Booking Types

• Determine which booking types are involved. If booking types are not part of your process, you can skip this section.

Step 4: Allow Same Day Bookings

• Go to the Settings panel and select the Same Day Bookings option.

• Enter your message in the Same Day Booking Message section to notify customers of certain details.

Step 5: Set Specific Party Sizes

• Click on Specific Party Size Durations to expand the section.

• Set specific timeframes for different group sizes as appropriate.

Step 6: Allocate Tables

• If needed, click Override to select particular tables and combinations.

Step 7: Implement Cancellation and Deposit Charges

• To implement a cancellation fee, click on Cancellation Charges to charge customers when they cancel their reservations.

• Configure the cancellation charge settings, including charge type and limits.

• To prevent cancellations and ensure a reservation, select Deposit Charges to charge customers a deposit.

Step 8: Include Booking Process Details

• If you wish to include details about the booking process for the customer, insert the information text here.

Step 9: Activate and Save the Special Day

• Toggle the day on to activate it, so the settings can be set up.

• Set the time to align with that particular day.

• Click the Save button to confirm the changes.

Step 10: Modify and Update Status

• If you don't see a green dot marking the special day, it indicates it's still offline.

• To modify it, choose Edit to re-enter the flow.

• Toggle the switch to change the status from offline to online in the form.

• Click Save to update the change.

By following these steps, you can successfully create and manage a special day on the platform.